David Lohmann

By: David Lohmann on September 13th, 2019

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3 Qualities to Look for in Agencies for Elderly Home Care

Home Care | Seniors

Elderly home care is a care option that’s growing in popularity. With an increase in technology-enabled care and a growing elderly baby boomer population, it’s easy to see why. So, what exactly is home care? With this type of care, a caregiver will come to provide the assistance your loved one needs in the comfort of their own home. Some common services associated with agencies for elderly home care include:

  • Medical monitoring
  • Personal care services
  • Housekeeping and upkeep
  • Companionship

In your search for the right agencies for elderly home care, you need to know what to look for. Here are some questions to ask before you start your search for your loved one’s caregiver. Once you’ve answered these questions, explore three key features to look for in an agency for elderly home care.

Related Reading: The Ultimate Guide to Senior Home Care and Elder Care Services

Questions to Ask when Choosing an Elderly Home Care Agency 

Once you’ve made the decision that home care is the best choice for your loved one, you need to determine how to choose the best agency to fit your needs. Ask yourself the following questions to determine what you need in a home care agency. After you have a better idea of what you’re looking for, you’ll be able to determine which agency option is the best partner for your loved one’s future care.

  • What level of care does my loved one need? Does your loved one need constant medical care, or do they only need a few hours of assistance each week? The level of care they need could impact that agency you choose to work with.

  • What quality of care does should the agency provide? You want to ensure that the agency you choose offers the highest quality of care possible. Check online reviews or ask for references to ensure that the agency you ultimately partner with has a positive reputation.

  • What is our family’s budget for care? Knowing your budget for senior care is an important boundary to set before making your decision. There is a wide range of pricing options when it comes to senior care, so this is a one of the most important factors to consider.

  • What is the most convenient care option for my family? If your family is unable to care for your senior loved one daily due to work or school, you may want to find a more convenient option for care. This could mean having caregivers visit during the day while you’re gone, or staying overnight with loved ones who need bedtime assistance.

Answering these questions gives your family a better idea of what they need in a home care agency. Talk to other family members and your senior loved one, and answer these questions together.


Ready to find convenient, affordable care for your loved one? Explore your care options now.

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What Are the Best Qualities to Look for When Choosing an Elderly Home Care Agency?

Once you ask the questions listed above and determine the right answers for your family, you’re ready to start your search for a senior home care agency. Here are the features you should look for in a home care agency. 

1. Flexible Care Solutions

You want an agency that will work to meet the needs of your senior, no matter what kind of care you’re looking for. That’s why finding an agency that offers flexible care options is key. Not all seniors have the same needs, and our loved one may need care options that are creative or personalized. Below are some flexible care options that your loved one may need:

  • A friendly 15-minute check-in
  • A few hours of companionship
  • Basic medical assistance
  • Housekeeping or pet care 

2. Friendly Staff of Quality Caregivers   

You want an agency that cares about the quality of people that they hire, and you want to feel comfortable with the caregivers attending to your senior loved one. You should always evaluate the friendliness and qualifications of the caregivers that an agency employs. 

Because these caregivers are the primary representatives of their home care agency employers, they need to be well qualified to provide appropriate care, while also offering companionship and support to seniors. Additionally, you should verify that these caregivers are required by the agency to have up-to-date certifications and all the appropriate licenses.

3. Cost-Conscious Care Options

The cost for in-home care will obviously play a major factor in which home care agency you choose to partner with. One cost-related factor to consider is whether or not these agencies require visits to have a minimum length. For example, some agencies require seniors or their families to schedule visits that last a minimum of four hours, even if they only need an hour of care. Choosing an agency that uses a pay-by-the-minute model allows you to pay only for the care of your loved one actually needs. 

You should also ensure that the agency you choose is fully insured, so if an accident of injury does occur while a caregiver is in your home, your family won’t be responsible for any costs. 

Choosing an Elderly Home Care Agency

Ultimately, you want to find agencies for elderly care that fit your budget and your care needs. However, you also want to find an agency partner your entire family is comfortable with, especially your senior loved one. Choosing an elderly home care agency can be a difficult decision for family members or loved ones, but when you do plenty of research, you’ll be sure to choose the best option. 

Remember, it’s important to properly vet potential agency services to ensure your loved one receives the highest quality of care. Fortunately, there are services available to your family to help in your search. One such service is CaringOnDemand, which connects seniors with local caregivers who can meet their needs. Using this solution, family members have peace of mind that their senior parent or loved one is getting the care and attention they need in conjunction with the best possible agency services. 

Visit our Find Care page to find a participating agency near you. 

About David Lohmann

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